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How can I order a display?
The quickest ways to order displays are via our telephone number,
1-800-767-8225 or by clicking here
and completing the form.
When should I order a display?
We suggest that you order well in advance of your next trade show,
at least three to four weeks for standard displays and six to eight
weeks for custom modular exhibits so that the display can be available
for use at your targeted event. Don't wait until the last minute!
What forms of payment
do you accept?
We accept Visa, MasterCard, American Express, and Discover
which are great for expediting shipment. Company checks at time
of order will also expedite shipment. Our street address for overnight
shipment of orders or deposits is:
OneSource Exhibits
2142 West Walnut Street
Chicago, IL
60612
How much is shipping?
Shipping depends on where you are located and how soon you need
the product. We can ship anywhere in the world. Most of our business
is done in North America. Ground shipment
of a typical 10’ pop-up display is approximately $85.
What is your lead-time? How
long will it take to get my display shipped?
Our standard lead time on all 55 colors is 10-13 business days.
Black, blue and silver can ship same or next day and is always in
stock. Most graphics also have a 10-13 business day lead time from
the day your artwork is approved.
Does the shipping case have wheels?
Yes. One person should have no problem transporting a 10’
display.
What file formats do you accept for "output
ready" graphics?
Any photographic image needs to be prepared in raster format files,
such as PSD, TIF, JPG, or as a generic EPS file. Any text and logo
art is to be prepared in vector (line art) format files, such as:
AI and EPS. All GRAPHIC PANELS and/or GRAPHIC DETACHABLE
sizes should be saved at 100% of the finished size and conform to
the specifications and guidelines provided by your sales representative.
No bleed is necessary.
Click
here for further details.
How do the fabric panels and mural graphics
connect to the frame?
Both types of panels connect using a magnet-to-magnet connection.
How long does it take to set up? Is it
easy?
For a 10’ pop-up display set up usually takes about
20 minutes if it's your first time. After that it's usually 10 minutes.
All of our products come with easy-to-read instructions.
How much do your exhibits weigh?
Our 10' displays start at 78 lbs. fully packed and can ship as regular
luggage on any airline. Some airlines may charge a $40-80 fee due
to 50-70 lb. limits.
What other products do you offer besides
pop-up displays?
Banner stands,
portable panel systems,
portable tables
and tabletops, table
skirts, kiosks, custom
graphics.
What kind of warranty do you offer?
Our premium Nomadic Display’s pop-up frame and magnetic struts
are covered by a No Questions Asked unconditional lifetime warranty.
Most of our other products have a 3-day 100% money back guarantee
and frames have a limited lifetime warranty. Fabric panels have
a 90-day warranty. The 3-day warranty does not start until you receive
your exhibit.
What is Frontrunner fabric?
Frontrunner fabric is textured loop material which accepts most
velcro-type dots or strips to affix graphics. The fabric looks a
little like carpet and has become very popular as a covering for
trade show booths. View available
colors chart.
How long will my display last?
For many years, if handled properly. The graphics can be easily
updated as your products and messages change.
What are the most important considerations
in planning a trade show display?
With so many companies competing for your potential client's attention
at a trade show, it is important for your trade show display to
look attractive and draw attention, clearly showing WHO YOU ARE
and WHAT YOU'RE SELLING. Often you have only a few seconds to grab
a potential client's attention before they walk past your booth.
Attractive displays and large format graphics help grab the prospects
attention!
Which display is best for me, a floor
model or table top?
Most people find floor displays the most effective, and they feel
they get the most impact for the investment. The floor models usually
create larger, more attractive, eye-catching displays than the tabletops.
Additionally, you avoid the cost of renting or purchasing a table.
The 10' pop-up is the most popular display in the industry.
Do I have to use a Velcro or Frontrunner
(fabric) type display?
No, for maximum attention you can use large format graphics instead
of fabric or you can use a combination of graphics and fabric. You
can start with fabric to display your graphics and then in the future
upgrade to photomural graphic panels in place of the fabric panels.
If your company has several products or services to offer or the
display will be used by several different divisions you may wish
to use a combination of photomural panels and fabric panels to give
you more graphics flexibility. That way each market or each division
can have their own set of graphics to better tailor the message
conveyed at each event.
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